FAQ

Point your mouse over questions ( to highlight ) click to see answers.
Email us timeandplacegifts@hotmail.com
for questions or general inquiries.


  • USA / International Shipping Charges
  • Our No-Risk Guarantee & Return Policy
  • Do I need a membership to order from timeandplacegifts.com?
  • Can I Buy Wholesale
  • What payment method do you accept?
  • Is it safe to pay online?
  • Can I pay by Check?
  • Out of stock Items?
  • Catalog Orders
  • Do I pay Sales Tax?
  • Do You Have A Store ?

    What are your products made of ?

  • USA / International Shipping Charges

    All Items are shipped from our warehouse within 2 days after receipt of payment.Shipping charges are per order total. Once you proceed to checkout and total your order, add your ship to address, you will see a shipping chart- choose the amount per your total order. Our Products are shipped via Ups Ground and depending on the " ship to " address can take 7-10 business days.
    See Chart Below:

     Up To $30.00 $6.00
    $30.01 $39.99 $6.95
    $40.00 $54.99 $7.00
    $55.00 $74.99 $7.95
    $75.00 $99.99 $8.00
    $100.00 $199.99 $8.95
    $200.00 and over $10.95

    Shipping charges apply within the continental United States.

    Time And Place Gifts.com currently ships to US-Mainland Only. For International sales see below :

    Note; We also offer DHL Rush service, please e-mail for rates  timeandplacegifts@hotmail.com 

    Please Note all payments are U.S. Dollars.

                                      

    Does Timeandplacegifts ship internationally?
    Great News! Timeandplacegifts.com has partnered with a trusted third-party company, iShopUSA to fulfill orders for our international customers. Simply pick the items you wish to purchase, and click the “International Shipping”.  Just copy and paste your selected items from our website into the iShopUSA cart. You may pay with international credit cards, PayPal and bank wire transfers. iShopUSA will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to iShopUSA International Orders Customer Service.

    How Do I Place My International Order ?


    1) Copy and paste our exclusive order form link : http://www.ishop-america.com/order.php?pshop=timeandplacegifts ( this will take you to iShopUSA order form page ). or click on iShop Logo.

    2) Copy and paste our store address and add to Product Link/ online shop ( see order form ) see link : http://www.timeandplacegifts.com

    3) Fill in the blank order form - Copy and paste your products/items/quantity/price etc. You may also add more items ( see button on order form ). Then proceed through the checkout process until your order is placed.


    Who Do I Contact With Questions About My Order ?

    Once your order is completed, all inquiries should be directed to iShopUSA International Customer Service. Copy and paste the following link.   http://www.ishop-america.com/contact.php


    Also anywhere you see ~  International Customers Click Here ~  this will take you to iShopUSA order form.

    How To Use iSHOPUSA Order Form:

    In order to put items into your shopping cart, please fill in all required fields of the form below.
    You can also copy the item information from the website you would like to order from and paste it into the appropriate field.

    Example:

    Product Link/Online Shop:
    http://www.example-shop.com/example-product.html (preferably) or
    http://www.example-shop.com
    This field is necessary because you may order from many different shops on the same order.

    Product Name:
    BenQ FP241W Black 24" 16ms (6ms GTG) HDMI Widescreen LCD Monitor

    Qty. (Quantity): 1

    Price: 29.90

    Product/Model Number (optional): SKU123

    Size (optional): Medium

    Color (optional): Black

    In case you want to order more than one item, please click the button/link “Add More Items” for each additional item you would like to add.

    Once you have filled in all items you wish to order, click the button/link “Add to Cart” to put the items into your shopping cart. After putting your items into the shopping cart you will be able to go back to the order form and put more items into your shopping cart.




     

     

    Our No-Risk Guarantee & Return Policy

    All Items come with an unconditional 30-day money back guarantee. If you are not absolutely delighted with your purchase, just send it back within 30-days in its original packaging & condition for a prompt refund, exchange, or credit.
    Shipping & Handling charges are not refundable.

    Note: If an order is refused at the time of delivery, It May be subject to a 20% restocking fee.

    Send Returns To:

    Time And Place Gifts
    P.O. Box 743006
    Riverdale, Ga 30274
    U.S.A.

    Have a question about your order - return contact us: timeandplacegifts@hotmail.com

    Do I need a membership to order from timeandplacegifts.com?
    No. Simply add the Items to your shopping cart and proceed to checkout. We recommend that you create a Login name and Password so that you can track your orders, also saves time in that you don't have to type in your shipping-billing info on every purchase.

    Can I Buy Wholesale

    Time And Place offers our customers Wholesale prices on all catalog items posted on this site.
    If you are interested in wholesale please send your email inquiries to  timeandplacegifts@hotmail.com attention wholesale - or see our contact page for more info. We will need Item # and quantity you are interested in.
    All prices on this website are Retail - Wholesale buyers once approved will be given instructions how to order.

    What payment method do you accept?
    We accept: Visa, Mastercard, American Express, Discover and PayPal. All through our secure payment Gateway. You will be able to select the payment method you prefer at checkout.

    Is it safe to pay online?
    Our site uses 100% secure technology for payments for your order, timeandplacegifts.com uses industry-standard SSL-encryption to protect data transmissions.
    No One See's Your Payment Information! For more information go to www.paypal.com or
    www.verisign.com

    Can I pay by Check?

    We accept Cashiers Checks, Personal Checks, And Money-Orders. Please make and send payments to the following address:

    Time and Place Gifts
    P.O. Box 743006
    Riverdale,GA 30274
    U.S.A.

    Out of stock Items?
    If the order is no longer in stock, you will be notified within one business day via email and given the opportunity to either back-order, a replacement or refund.

    Catalog Orders

    For all our customers who have catalogs:
    You still can order from our catalogs in the usual way, just make and send your order, payments to: 

            Time And Place Gifts
             P.O. Box 743006
             Riverdale, GA 30274
             U.S.A.

    Not all our products are listed on our website - but, that doesn't mean we no longer offer these Items. If you do not see a product listed on our site, but you would like to order, just send us an e-mail inquiry with the Product #, Description and Price and we will let you know if product is still available. Send inquiries to orders@timeandplacegifts.com

    Our catalogs are updated all the time and this website will be updated often; since we have such a high turnover with our products we will not be mailing out free catalogs at this time.
    As new catalogs are available we will post them on this site, the small fee for the catalogs will go towards a credit on your first order.

    Do I pay Sales Tax?
    We are required by Law to charge sales tax on all orders Shipped to any address in the State of Georgia (U.S.A.) This charge is automatically calculated at check out and is 7% .

    Do You Have A Store ?

    Not at this time, we sell on line thru our on line gift store, by not paying for a brick & mortar store, fees for inventory, rental and advertising , and cutting out the middle man - we pass our savings directly to our customers. This allows us to offer Quality gifts at Affordable prices. From time to time we will have a local sale on our products - this will be posted on our Calendar and in our Free Monthly Newsletter. 

    You can also purchase our products at our other online Gift Shop ~ Here ~


    Alabastrite
    Alabastrite is a stone-based material which can be intricately molded producing great detail, and will allow paint to adhere. These items may be cleaned by dusting, however, they should not be washed with water as they are painted with water soluble paints.

    Bone China
    White clay with bone ash added. Bone ash content must be at least 25% by U.S. guidelines. Fired at 1800 degrees. The translucent material is finished with a glaze or underglaze (matte). Lighter, stronger, more expensive than porcelain.  

    Porcelain
    Fine ground white clay, molded and fired in an oven for eight hours at 1200 degrees. Finished with a glazed, underglazed, or "bisque" finish. Glazing produces a high gloss; underglaze produces a matte finish. Bisque is a matte finish without glaze. After finishing, the item is "cooled" for six hours at 800 degrees.  

    Jade Porcelain
    Jade porcelain is a type of porcelain made with a finer clay. Usually no glaze or only a colorless glaze will be applied at the final firing to show off the very smooth surface and to preserve the translucency. Example: Jade Porcelain is used for night lights because of its high degree of translucency when lit.

    Stoneware
    White clay with fine ground stone. Working with stoneware demands great expertise, and is in fact becoming a lost art. Stoneware is safe to use in microwave and conventional ovens.

    Patchwork Items
    Unique fabric or paper prints are applied to the surface of porcelain, dolomite or polyresin items. After application, 12 layers of laquer are added and the item is hand polished to a high gloss between each layer. 

    Cubic Zircon
    The most successful simulated diamond. Properties such as refraction, hardness, and specific gravity are remarkably similar to diamonds. Example: 36895.Cubic Zirconia are very hard to distinguish from diamonds; sometimes a jewelers loop will be needed to see the difference. 

    Diamond
    Extremely hard, highly refractive colorless or white crystalline of carbon. Diamonds, like all gem -
    stones, are judged in terms of carats, or weight (different from Karats, as in gold purity).

    Gold
    The ultimate precious metal. Virtually indestructible, amazingly malleable, doesn't rust or tarnish.
    Graded by purity; in the U.S. a scale of 24 is used, so 24 Karats (24K) is 100% pure. 18K is 18 parts gold and 6 parts alloy (other metals), and so on. 10K is the legal minimum for Karat graded gold. The word "Plumb" indicates the exact purity of the piece.

    Gemstones
    Rubies, sapphires, emeralds and amethysts, often treasured as birthstones, fall under the category of gemstones. Gemstones are priced and graded by Carat weight.

    Pearl
    A smooth, lustrous, variously-colored deposit formed around a grain of sand in the shell of a certain mollusk. Pearls may be formed naturally or "cultured" through an artificial implanting process. 

    Sterling Silver
    To qualify as "sterling" a given piece must be composed of at least 92.5% pure silver.

    Hong Tze
    To closely emulate a special stone found in china which is known for its deep red color, these items are created using an alabastrite polyresin. Hong Tze pieces are highly polished, further bringing out the intense, deep red color.

    Frosted Acrylic

    Acrylic items are given the French Lilac process, (used on glass), to achieve the distinctive frosted
    look. Example; 27206. The drama of frosted glass without the weight.

      

    Gypsum
    Gypsum is a white mineral which is usually used to make Plaster of Paris.

    Dolomite
    A magnesia-rich, sedimentary rock resembling limestone, dolomite is either gray, pink or white in color.






    Time And Place Gifts Now Ships Internationally ! To Learn More Click Here. 

     
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